A large automation service company integrating science, industry, and trade; Has a large-scale inventory capacity, ready to meet the majority of customers' spot demand; As a professional automation industry service company, we have a sound after-sales service system; Provide the most complete after-sales service for every new and old customer.

★ Technical guidance

To meet the needs of the industry; To improve the service quality in the automation industry, our company has established an after-sales team with professional automation literacy; At any time, we can provide the most professional technical guidance and solutions for every new and old customer.

★ One year warranty

We have foreign high-quality supply channels; Since its establishment, the company has always adhered to the business philosophy of "valuing quality and keeping reputation"; And adhere to the important commitment of "one leave with ten penalties"; To protect the fundamental interests of end users; The company solemnly promises: "All products actually purchased from our company can enjoy a one-year warranty treatment, unless otherwise stated.".

★ Prompt for return and exchange

We promise to meet the following conditions. Due to quality issues, we can return the goods within 7 days from the date of sale (subject to the actual receipt date) and exchange the goods within 15 days. Customers can contact customer service personnel to complete the return and exchange application.

A.Non human quality issues specified in the national "Three Guarantees" regulations;

B. After being tested and confirmed by the manufacturer's designated or authorized after-sales service center, a test report shall be issued (if the after-sales service center cannot provide a test report, a product inspection or fault list shall be provided);

C. The outer packaging of the product is complete and undamaged, and the product and its standard accessories, gifts (if any when purchasing), instructions, warranty certificates, and invoices are complete

D. If there are quality issues with some of the complete sets of goods (including giveaways), complete sets of goods must be provided when handling returns and exchanges.

★ Special instructions

No return or exchange service will be provided for the following situations:

A. Any product not for sale (product serial number does not match);

B. Exceeding the valid period of return and replacement specified in the national "Three Guarantees" regulations;

C. The goods have been used (except for quality problems) or are worn due to normal use;

D. The outer packaging of the product is incomplete or damaged, standard accessories, giveaways (such as giveaways when purchasing), or instructions are incomplete, any warranty certificate or invoice is missing or altered, and the product model or serial number on the warranty certificate does not match the actual product;

E. Unauthorized tearing or altering of commodity labels, serial numbers, and anti-counterfeiting marks;

F. Product quality issues caused by unauthorized negligence, misuse, abuse, disassembly, collision, liquid ingress, accidents, modifications, incorrect installation or storage;

G. Product quality problems caused by disassembly, assembly, or maintenance at a maintenance point not designated or authorized by the manufacturer;

remarks:

1、 The original voucher for after-sales service is the sales invoice, and the starting date of the product time limit is the signing date of the sales.

2、 Company Service Commitment:

"All products sold by our company have signed purchase and sales contracts, and the product warranty period is one year. During the warranty period, the company will not be responsible for non product quality issues.".

If there are any problems during installation and debugging, users can contact us at any time for technical consultation and obtain a clear solution.

3. If applicable national laws and regulations provide otherwise, the Company will comply with relevant laws and regulations.

During the warranty period, paid maintenance services will be provided under the following circumstances:;

(1) Damage caused by man-made or irresistible natural phenomena;

(2) Failure or damage caused by improper operation;

(3) Failure or damage caused by modification, disassembly, or assembly of a product.